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F.A.Q.

Are you an Authorized Dealer?

Yes! Hydrofoilhub.com only carries brands that we are authorized dealers for. This means you get the FULL Factory Warranty.

Can I buy an item that is not on this website?

Our goal is to keep Hydrofoilhub.com clutter free and simple to use. This means we don't list every product out there. But if there is something you want to purchase from any of our manufacturers, we'll happily sell it to you for the best price guaranteed. Simply email us at info@hydrofoilhub.com with your order and we will give you the best price possible and details on how to pay.

When will I be contacted to confirm my order?

If your item has options that weren't specified when ordering, prior to shipping your order, a representative will email you the order and lead time for delivery.  For all normal orders we will send you a confirmation once your order ships.

When will I be contacted regarding the delivery?

Immediately after your order has shipped, we will email you with your shipping information. For large orders including freight shipping orders, our shipping company may call you prior to delivery to coordinate a convenient delivery time for you.

How do I check the status of my order?

As soon as your order ships we will email with your shipping information and tracking number. This allows you to easily track the daily progress of your order until it reaches your door step. 

Do you have a catalog?

Our website works as our online catalog. We regularly review our assortment to give you the best possible selection, thus making a printed catalog obsolete. If you are unable to find what you are looking for please call or email us at info@hydrofoilhub.com.

Warranty Questions?

The great news is since we are an authorized dealer for all products we carry, you will receive full warranties for everything you buy. Please check the manufacturers website for their specific warranty terms and feel free to contact us if you need assistance filing a warranty claim with the manufacturer.